🔒 Privacy Policy – Your Data, Your Rights at White Cloud
Last Updated: 15/05/2025
At White Cloud, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website, make purchases, or interact with us. We are committed to complying with all applicable United States privacy laws and industry standards.
📋 1. Information We Collect
We may collect the following types of data:
Personal Identifiable Information (PII): name, email, shipping/billing address, phone number
Account Information: login credentials (encrypted), purchase history
Payment Details: processed securely via third-party gateways (we do not store credit card info)
Browsing Data: IP address, device type, browser, location, cookies
🛍️ 2. How We Use Your Information
Your data helps us:
Fulfill and manage orders
Improve user experience and site functionality
Provide customer support
Send updates, promotions, or policy changes (you may opt out anytime)
Prevent fraud and ensure age verification compliance (21+)
🔐 3. How We Protect Your Data
We use industry-standard safeguards to keep your information secure:
SSL encryption on all data transfers
Secure payment gateways (e.g., Stripe, PayPal)
Access control and regular system audits
We never sell or rent your personal information to third parties.
🤝 4. Sharing Your Information
We may share information with trusted third parties only when necessary:
Shipping carriers (for delivery)
Payment processors
Analytics tools (Google Analytics)
Legal authorities (only when required by law)
All partners are required to uphold strict data privacy standards.
🧁 5. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences
Improve website performance
Monitor site usage and user behavior (for analytics)
You can modify your cookie settings through your browser at any time.
🧑⚖️ 6. Your Rights Under U.S. Law
Depending on your state (e.g., California), you may have the right to:
Access or delete your personal data
Opt out of data sale (we do not sell data)
Request information about how your data is used
To exercise your rights, contact us at:
📧 support@whitecloudvape.com
👶 Age Restrictions
Our services and website are intended for adults 21 years and older. We do not knowingly collect information from minors.
📞 Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact our support team:
White Cloud Vape & Smoke
✉️ support@whitecloudvape.com
📞 (XXX) XXX-XXXX
🔁 Policy Updates
This Privacy Policy may be updated periodically. The most current version will always be available on this page with the last updated date.
